Returns & Exchanges

Enjoy peace of mind with our 30-day return policy on most fashion items, offering free returns on eligible clothing, shoes, and accessories. Items must be returned in their original, unworn condition with all tags attached to qualify for a full refund.

1

Start Your Return

Visit 'Your Orders' in your account, select the fashion item you wish to return, and choose the reason for your request.

2

Select Refund Method

Choose your preferred refund method, such as a credit to your original payment method or an Amazon Gift Card balance for faster processing.

3

Print or Scan

Print your return label at home or select a label-free drop-off option to receive a QR code for mobile scanning at participating locations.

4

Drop Off Package

Securely pack your items and drop them off at a designated location, such as a UPS Store, Kohl's, or an Amazon Locker, to complete the process.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing